Refund Policy

Effective Date: August 4, 2025

1. No Refund Policy

IDoThis CV Builder operates on a no-refund policy for all subscription plans. This policy is in place because:

• You receive immediate access to all premium features upon payment
• Digital services cannot be "returned" like physical products
• We offer a comprehensive free plan to try before subscribing
• All features and limitations are clearly stated before purchase

2. Before You Subscribe

To ensure our service meets your needs:

• Try our Free plan first - create up to 3 CVs at no cost
• Review all features and limitations carefully
• Contact support with any questions before subscribing
• Understand that subscribing grants immediate access to premium features

3. Subscription Management

While we don't offer refunds, you have full control over your subscription:

• Cancel anytime - no questions asked
• Continue using premium features until the end of your billing period
• No charges after cancellation
• Re-subscribe anytime if you change your mind

4. Exceptional Circumstances

While our no-refund policy is strict, we may consider exceptions only in cases of:

• Accidental duplicate charges (same amount charged multiple times)
• Technical errors resulting in payment without service activation
• Charges that occurred after a documented cancellation

These exceptions are evaluated on a case-by-case basis and are not guaranteed.

5. How to Cancel Your Subscription

To avoid future charges:

1. Log in to your account
2. Navigate to Subscription settings
3. Click "Manage Subscription"
4. Select "Cancel Subscription"
5. Confirm your cancellation

You'll receive an email confirmation and can continue using premium features until your current billing period ends.

6. Free Plan Alternative

If you're unsure about subscribing, our Free plan includes:

• Create up to 3 CVs
• Access to all templates
• Real-time preview
• Public CV sharing
• No time limits

7. Disputes and Chargebacks

Important information about payment disputes:

• Initiating a chargeback may result in immediate account suspension
• We encourage you to contact us first if you have concerns
• Chargeback fees may be passed on to the account holder
• Account reinstatement requires resolution of the dispute

8. Contact Support

If you have questions or concerns about your subscription:

Email: [email protected]
We typically respond within 24-48 hours

9. Policy Acknowledgment

By subscribing to our Pro plan, you acknowledge that:

• You have read and understood this no-refund policy
• You are purchasing immediate access to digital services
• All sales are final
• You have the option to cancel future charges at any time